Premier Vet Alliance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Premier Vet Alliance may change this Policy from time to time by updating this page. You should therefore check to ensure that you are happy with any changes. This Policy is effective from 14th May 2019.

What we collect

We may collect the following information for the purpose of responding to your online queries

  • Name
  • Practice name
  • Position in practice
  • Email address
  • Telephone no.
  • Address & postcode

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • The information may be used to improve our services
  • Using the email address which you have provided we may periodically send emails about our services and related content, news, or other information which we think you may find interesting.
  • From time to time we may also use your information to contact you for market research purposes.
  • We may use the information to customise the website according to your interests.


In order to prevent unauthorised access or disclosure, we are committed to ensuring that your information is secure. We have therefore put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


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This site uses essential cookies from Google Analytics. This information is used to help us improve the quality of the Premier Vet Alliance site and to make sure the content relevancy is maintained.

Cookies we use and why
Cookie Name Purpose cookies_accepted Records that you have dismissed the cookie notice so we do not show it to you again. visited Records that you have visited the site before, so we can optimise the initial page load.
Google Analytics
Google Privacy Policy
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To learn more about cookies and how to control and delete them visit

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • We will ask you to indicate whether or not you would like your information to be used for direct marketing purposes (for example, ‘I give Premier Vet Alliance permission to contact me in the future with news and product updates etc’).
  • If you have previously agreed that we may use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen unless you advise us otherwise. This is in accordance with all applicable data protection and privacy legislation, including Regulation (EU) 2016/679 (the "GDPR") and any law based on or enacting essentially equivalent provisions to the GDPR in the UK.

You have the right to complain to the relevant supervisory authority in any jurisdiction about PVA's use of your Personal Data. The supervisory authority in the UK is the Information Commissioner's Office (ICO) and more information can be found on the ICO's website at

If you want to contact PVA about its use of your Personal data, please write to the Data Privacy Officer, Premier Vet Alliance Limited, New Bond House, Bond Street, Bristol, BS2 9AG



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