Heath Vets, Sussex
“Sussex-based practice, Heath Vets, recruited five times as many pets on plan when they switched from Denplan to Premier Pet Care Plan within just three years.”
With clinics in Burgess Hill and Hurstpierpoint, West Sussex, Heath Vets offers owners the very best veterinary treatment via their team of four veterinary surgeons, registered vet nurses, trainee nurses, care assistants and Leyla, the practice cat.
When Practice Manager, Sarah Solomon, took over the clinic in 2006, she was determined to offer the local community a professional, yet personal, veterinary service. She saw the value in offering a preventative healthcare plan and initially signed up with Denplan, but with complicated administration, recruiting pets onto the plan fell far short of the initial target, and Heath Vets saw a disappointing 160 pets on plan after four years.
That’s where Premier Pet Care Plan came in. Sarah knew a wellness plan could work for her clients and, with two busy practices to run, was attracted by the simplicity of our plan and the promise of ongoing support. In just three years, she has recruited five times the number of clients as on Denplan, totalling an impressive 874 pets to date.
Sarah is delighted with the performance of the plan and what it means for her clients. One of her happy VIP plan members commented, “The Heath Vets Premier Pet Care Plan has been invaluable, saving us money at every visit”.